April 03, 2025
Figure: 30 TAC §290.47(c)(3)
Boil Water Notice Rescinded
04/03/2025 North of FM 2607 from CR 2341 to CR 246, all of FM 850 from CR 2607 to CR 246, CR 2264, and Zalvata
On 04/01/2025 the Texas Commission on Environmental Quality required Jackson Water Supply Corp, ID 2120016 to issue a Boil Water Notice to inform customers, individuals, or employees that due to conditions which occurred recently in the public water system, the water from this public water system was required to be boiled prior to use for drinking water or human consumption purposes.
The public water system has taken the necessary corrective actions to restore the quality of the water distributed by this public water system used for drinking water or human consumption purposes and has provided TCEQ with laboratory test results that indicate that the water no longer requires boiling prior to use as of 04/03/2024.
If you have questions concerning this matter, you may contact Colton Horton or Alana Neal at 903-566-1320 or 903-752-1665 (Alana Cell). If a customer, individual, or employee wishes to contact the executive director, please call (512) 239-4691
April 02, 2025
We have a main break on FM 850. Our crew is working on pulling parts for the repair and will have it done as quickly as possible.
April 01, 2025
Boil Water Notice for Community Public Water Systems
04/01/2025
Affected area North of FM 2607 from CR 2341 to CR 246, all of FM 850 from Cr 2607 to CR 246, CR 2264 and Zalvata
Due to a main break, the Texas Commission on Environmental Quality has required the Jackson Water Supply Corp public water system to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions.
To ensure the destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice-making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes.
In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.
When it is no longer necessary to boil the water, the public water system officials will notify customers that the water is safe for drinking water or human consumption purposes.
Once the boil water notice is no longer in effect, the public water system will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.
Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.
If you have questions concerning this matter, you may contact Jackson Water Supply General Manager James Horton or Assistant General Manager Alana Neal at 903-566-1320. For after-hours questions, call 903-258-8001. A hard copy of this boil water notice please stop by the office at 17764 CR 26, Tyler, Texas 75707.
