Recent News

Good afternoon! We will be having our Annual Meeting on Tuesday March 26th. Come on out to the meeting it starts at 5:30pm. We will have some refreshments, prizes and the meeting. Spread the word to your neighbors, friends and family if they are members of our system! We mailed out flyers as well so be watching for those in your mail. If you have questions please feel free to reach out to someone at the office our # is 903-566-1320. We are also available by text 903-752-1665, messenger or drop by the office :)

We look forward to seeing you all here.

In addition, we are working on an electronic mailing list. If you would like to receive newsletters and other mailings electronically please let us know. You can contact us using the information above or by sending in your email address to or to This will help us reduce paper waste, cost of postage by not only saving money but getting information out to you quicker and more efficiently.



Spring is here and Summer is right around the corner. This means customers water grass and washing cars, not to mention the kids are going to be out of school, can all lead to an unexpected high water bill. To help keep those water bills down you can download the eyeonwater app from your smart phone to keep track of your usage and notify you if you have a leak. 


As of 9/1/21 our late fees have increased from $5.00 to $10.00 after the 5th. So please be aware that this will increase your bill in the event it's not paid by the 5th of the month.

As your local water utility provider, we strive to keep you continually updated on all matters related to your water service. If you do not find the information you need, please contact our office and we will gladly assist you! Use this link to see how you can help with water conservation as well!

Phone Payments

Pay Your Bill Without The Hassel Of Calling

The Office 24/7/365 With 

Our New Automated IVR System

  • Dial 1.888.479.1958

  • Press 1 for English or 2 for Spanish

  • Enter your account...

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Subdivision Policy

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TCEQ Notice

Mandatory Language for a Maximum Contaminant Level Violation MCL, LRAA/ TTHM

The Texas Commission on Environmental Quality (TCEQ) has notified the JACKSON WSC TX2120016 that the drinking water...

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Public Notice



Noticeof Drinking Water TOTALTRIHALOMETHANEViolation


TheTexasCommissionon EnvironmentalQuality(TCEQ)has notifiedthe Jackson Water...

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We have a new Facebook page. Please stop by and like the page we will post updates and other information on there.

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Public Notice to Boil Water

Due to massive power outages in the Tyler Texas area on 3/10/2016, the Texas Commission on Environmental Quality (TCEQ) has required our water system Jackson Water...

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