Recent News

Spring is here and Summer is right around the corner. This means customers water grass and washing cars, not to mention the kids are going to be out of school, can all lead to an unexpected high water bill. To help keep those water bills down you can download the eyeonwater app from your smart phone to keep track of your usage and notify you if you have a leak. 


As of 9/1/21 our late fees have increased from $5.00 to $10.00 after the 5th. So please be aware that this will increase your bill in the event it's not paid by the 5th of the month.

As your local water utility provider, we strive to keep you continually updated on all matters related to your water service. If you do not find the information you need, please contact our office and we will gladly assist you! Use this link to see how you can help with water conservation as well!

New Service and Transfers

As of September 13th 2022, Jackson Water Supply will only be taking New Service and Transfers on Tuesdays and Thursdays and by appointment only 

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Phone Payments

Pay Your Bill Without The Hassel Of Calling The Office

24/7/365 With Our New Automated IVR System

  • Dial 1.833.807.3070

  • Select option 1 for English 2 for Spanish

  • Enter your account...

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Field Staff

Please spread the word Jackson Water Supply Corp will not be doing any door to door knocking. There have been reports of people going around saying they are testing for Coronavirus to gain access...

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In an effort to reduce expose we have decided to close the drive-thru until further notice. We will still be posting payments utlizing the drop box and Payclix for online and phone payments...

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TCEQ Notice

Mandatory Language for a Maximum Contaminant Level Violation MCL, LRAA/ TTHM

The Texas Commission on Environmental Quality (TCEQ) has notified the JACKSON WSC TX2120016 that the drinking water...

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Public Notice



Noticeof Drinking Water TOTALTRIHALOMETHANEViolation


TheTexasCommissionon EnvironmentalQuality(TCEQ)has notifiedthe Jackson Water...

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We have a new Facebook page. Please stop by and like the page we will post updates and other information on there.

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Public Notice to Boil Water

Due to massive power outages in the Tyler Texas area on 3/10/2016, the Texas Commission on Environmental Quality (TCEQ) has required our water system Jackson Water...

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Pay Your Bill Without The Hassel Of Calling The Office

24/7/365 With Our New Automated IVR System

  • Dial 1-866 PAYCLIX

  • Select option 1

  • Enter your account number

  • Enter billing...

Read More