Think you might have a water leak? Before, going to the meter make sure all sources of water are turned off. Sources of water could include: faucets, shower heads, running toilets, washing machines, diswashers, sprinklers and spigots. Then, go to the meter. Remove the box lid there is an endpoint connected to the lid. The endpoint has a wire that runs to the meter make sure you are careful not to damage the wire You can lay the lid to the side carefully. There maybe water or dirt in the box remove enough to expose the top of the meter. Open the protective cover on the meter If it is dirty wipe the surface gently to expose the digital screen. There are a few displays so if you are not seeing the reading screen which will have multiple numbers followed by a decimal point and 2 more number close the lid for a few seconds and open it again. Once you are at the reading screen you will watch to see if the numbers are changing. After several seconds of watching if the numbers have changed you have a leak on your side. Our Water License only covers us from the main to the water meter anything past the meter requires a plumber.
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Alert
Alerts
Survey Info URGENT please read!
November 13, 2024
Good morning,
There may be some confusion about the “income survey” that the Jackson WSC Board has asked our customers to participate in.
The facts are as follows:
- The Jackson WSC has made application to the Texas Water Development Board (TWDB) for funds to make necessary repairs and up-grades to our system.
- The TWDB has asked us to do an income survey of our customers to see if they qualify for “subsidized funding”. That survey includes only three questions. Your address; your income and the number of people in your household.
- Failure to provide this information will result in “no subsidized funding” allotted to our system. This means that your water rates will increase more if we do not get these subsidies.
- Your water rates will go up regardless of whether you take the survey or not, as these repairs and up-grades are not optional. However, the Jackson WSC is doing everything we can to keep those increases down. Customers participating in this income survey is a large part of that effort.
- We are asking you to do your part to keep your rates as low as possible. You can do that by participating in this survey.
- Time is now critical. Because many of our customers have, for whatever reason, decided to not participate in the survey. We now have only a couple of weeks to complete the survey, and then we will lose the opportunity to qualify for these subsidized funds.
In summary:
These repairs and up-grades must be done or the system will be in violation with the regulations. As a result, the Jackson WSC may be subject to fines and regulatory enforcement. This income survey and project are necessary to maintain water service to our customers while keeping our water rates as low as possible. Please help us keep the water rates low as possible and take this survey.
Please call our office at (903)-566-1320as soon as possible and take this survey. We have until November 27th to get this completed.
Thank you.
The Jackson Water Supply Corp. Board and Staff
Alerts
Survey Info URGENT please read!
November 13, 2024
Good morning,
There may be some confusion about the “income survey” that the Jackson WSC Board has asked our customers to participate in.
The facts are as follows:
- The Jackson WSC has made application to the Texas Water Development Board (TWDB) for funds to make necessary repairs and up-grades to our system.
- The TWDB has asked us to do an income survey of our customers to see if they qualify for “subsidized funding”. That survey includes only three questions. Your address; your income and the number of people in your household.
- Failure to provide this information will result in “no subsidized funding” allotted to our system. This means that your water rates will increase more if we do not get these subsidies.
- Your water rates will go up regardless of whether you take the survey or not, as these repairs and up-grades are not optional. However, the Jackson WSC is doing everything we can to keep those increases down. Customers participating in this income survey is a large part of that effort.
- We are asking you to do your part to keep your rates as low as possible. You can do that by participating in this survey.
- Time is now critical. Because many of our customers have, for whatever reason, decided to not participate in the survey. We now have only a couple of weeks to complete the survey, and then we will lose the opportunity to qualify for these subsidized funds.
In summary:
These repairs and up-grades must be done or the system will be in violation with the regulations. As a result, the Jackson WSC may be subject to fines and regulatory enforcement. This income survey and project are necessary to maintain water service to our customers while keeping our water rates as low as possible. Please help us keep the water rates low as possible and take this survey.
Please call our office at (903)-566-1320as soon as possible and take this survey. We have until November 27th to get this completed.
Thank you.
The Jackson Water Supply Corp. Board and Staff