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COVID-19 Update and Operation Changes

Unfortunately, due to the increasing risk of COVID 19 our management has made the difficult decision to once again close the lobby and minimize the drive thru to specific days.  This is being done to minimize the amount of contact our customer’s and staff have to minimize the risk of contracting COVID-19. The drive thru will be open on July 24th, and 27th, August 3rd-5th, August 24th-25th, September 3rd-4th, and September 25th, and 28th. Management will reevaluate as necessary and make changes when they become necessary. If you are trying to establish new service, discontinue service or have questions please call the staff between normal business hours 8am-4pm Monday-Friday @903-566-1320.


All payments can be made through our website jacksonwatersupply.com , by calling our payment line @ 1(833)807-3070, can be mailed to Jackson Water Supply 17764 CR 26 Tyler, Texas 75707 or they can be placed in the drop box at the office.