November 04, 2025
Boil Water Notice for Community Public Water Systems
11/04/2025
Affected area: North side of CR 26 from 15892 CR 26 to the end of CR 213
Due to a main break, the Texas Commission on Environmental Quality has required the Jackson Water Supply Corp public water system to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions).
To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes.
In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.
When it is no longer necessary to boil the water, the public water system officials will notify customers that the water is safe for drinking water or human consumption purposes.
Once the boil water notice is no longer in effect, the public water system will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.
Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.
If you have questions concerning this matter, you may contact Jackson Water Supply General Manager James Horton or Assistant General Manager Alana Neal at 903-566-1320. For after-hours questions call 903-258-8001. A hard copy of this boil water notice please stop by the office at 17764 CR 26, Tyler, Texas 75707.
