CCR (Consumer Confidence Report)
Boil Water Rescind Notice
Due to massive power outages in the Tyler Texas area on 7/23/14, the Texas Commission on Environmental Quality (TCEQ) has required our water system Jackson Water Supply PWS 2120016 to notify customers of the need to boil their water prior to consumption.
This Boil Water Notice affects the following area in the Jackson Water Supply Corporation: ***North of FM 850 but not inclusive of FM 850***
Our system has taken the necessary corrective actions to restore adequate pressure, disinfectant levels, and/or bacteriological quality and has provided TCEQ with testing results that indicate that the water no longer requires boiling as of July 25, 2014.
Further updates and alerts will also be posted on our website at www.jacksonwatersupply.com.
If you have questions concerning this matter, you may contact Jackson Water Supply Corp. office at 903-566-1320 and/or the Office Manager, Shana Cowart at 903-343-9713.
If a customer wishes to contact the TCEQ, they may call 512-239-4691.
We are no longer accepting cash in our night drop box. You will only be able to make payment using a check or money order in the drop box. You may still pay with cash during normal business hours in our office or through the drive thru.
We apologize for any inconvenience this causes, but this decision has been made for the protection of our customers.
HomeServe Water Line Coverage
We would like to notify our customers that Jackson Water Supply is not connected with HomeServe. HomeServe is a home owner’s type of insurance company. They have recently mailed out information about water line coverage for home owners. We would like to advise our Customers that you are not required to have insurance on your water lines. If you would like additional insurance on your water lines, we advise you to contact your home owners insurance for further recommendations.
2014 Holiday Closings
Wed. - January 1, 2014 (New Year's Day)
Mon. - January 20, 2014 (M.L. King Jr.'s Birthday)
Mon. - May 26, 2014 (Memorial Day)
Fri. - July 4, 2014 (Independence Day)
Mon. - September 1, 2014 (Labor Day)
Thurs. - Fri. - November 27 - 28, 2014 (Thanksgiving)
Wed. - Fri. - December 24 - 26, 2014 (Christmas)
2015 Holiday Closings
Thurs. Jan. 1, 2015 (New Year's Day)
None at this time.