Since 1967

17764 County Road 26
Tyler, TX 75707
Office: (903) 566-1320 Fax: (903) 566-1377

Home Page

Online Payments

Online payments are being discontinued at this time. We will be taking credit cards in the office and over the phone. Also this will allow us to process your payment more effeciently.

Note: If you are making your payment on the disconnect day (25th or next business day) you will need to submit the payment prior to 8 am. Otherwise your account will be subject to disconnection and a 30.00 reconnection fee in addition to your past due bill.

If you have any questions about this system, please call our office during regular business hours or click here to email our office.

Jackson Water Supply Corporation is a Member Owned/Board Managed Water Supply Corporation, serving the Chapel Hill and Arp areas of East Texas situated east of Tyler, Texas. We have proudly served this area since 1967.

We provide Groundwater from 5 deep wells pumping water from the Carrizo/Wilcox aquifer. We currently have approximately 1450 active accounts, serving an approximate population of 4,350.

Our service area covers portions of the Chapel Hill, Arp and Overton School Districts. We are proud to be supported by the following Volunteer Fire Departments: Jackson VFD, Chapel Hill VFD, Arp VFD, and Overton VFD.

Thank you,

Office Manager

We are in the process of redesigning our website so please take a few minutes to see what we've worked on and please let us know if there is anything else we can do to better serve our customers in the future.

Below is a brief list of what you will find on the following Web Pages:

      About Jackson WSC:
  • Rates & Fees
  • Jackson WSC Staff
  • Jackson WSC Board of Directors


  • Customer Forms
  • Corporation Documents
  • Updates
  • Customer Informational Documents
    • How to Read your Meter
    • How to check for Leaks
    • How to turn your water on/off

      Jackson WSC News

  • Items for Sale or Donation
  • Quarterly Newsletters
  • Other News

     Water Conservation Tips

  • Tips for Conserving Water
  • Tools for Water Conservation
  • Educational Materials

    CCR (Consumer Confidence Report)

  • The current Report will be posted here
   FAQ's (Frequently Asked Questions)
  • We will endeavor to answer all the questions that we can think of. Please let us know if there is something that we haven't covered.
Jackson Water Supply Corporation is a proud member of the following organizations:

Lone Star 811

Texas Rural Water Association (TRWA)
We will post updates below when there are outages, breaks, or other concerns that our customers should be aware of.

Boil Water Rescind Notice

Due to massive power outages in the Tyler Texas area on 7/23/14, the Texas Commission on Environmental Quality (TCEQ) has required our water system Jackson Water Supply PWS 2120016 to notify customers of the need to boil their water prior to consumption.

This Boil Water Notice affects the following area in the Jackson Water Supply Corporation:  ***North of FM 850 but not inclusive of FM 850***

Our system has taken the necessary corrective actions to restore adequate pressure, disinfectant levels, and/or bacteriological quality and has provided TCEQ with testing results that indicate that the water no longer requires boiling as of July 25, 2014.

Further updates and alerts will also be posted on our website at

If you have questions concerning this matter, you may contact Jackson Water Supply Corp. office at 903-566-1320 and/or the Office Manager, Shana Cowart at 903-343-9713.


If a customer wishes to contact the TCEQ, they may call 512-239-4691.

Register for Jackson Water Supply Corp email updates and alerts.

We regret to inform our membership of the passing of two of our beloved Directors and Members of Jackson Water Supply.

Director Woodrow Ingram Jr. & Director Lelia Henry.

We are no longer accepting cash in our night drop box. You will only be able to make payment using a check or money order in the drop box. You may still pay with cash during normal business hours in our office or through the drive thru.

We apologize for any inconvenience this causes, but this decision has been made for the protection of our customers.




HomeServe Water Line Coverage

We would like to notify our customers that Jackson Water Supply is not connected with HomeServe. HomeServe is a home owner’s type of insurance company. They have recently mailed out information about water line coverage for home owners. We would like to advise our Customers that you are not required to have insurance on your water lines. If you would like additional insurance on your water lines, we advise you to contact your home owners insurance for further recommendations.

Please check out our
Jackson WSC News page to see Items for Sale or Donation.

Jackson Water Supply Corp.

Agenda for March 4, 2014 Annual Member Meeting

Contact Information

Office Phone: 903-566-1320

Office Fax: 903-566-1377

Office E-mail:

Office Manager: Shana Cowart

Office Manager's Email:

Emergency Contact:
Primary: Shana Cowart 903-343-9713
Secondary: Glenn Trimble 903-595-2128

Office Hours

Monday - Friday 8:00 am to 4:00 pm

Dates to Remember

  • Water Bills Due before 4:00 pm on the 5th of every month
  • Automatic Drafts will be processed on the 5th
  • (or the next business day)      
  • Past Due fee of $5.00 added at 8 am on the 6th
  • (or next business day)
  • Disconnects on the 25th (or next business day)

Holiday Closings

2014 Holiday Closings

Wed. - January 1, 2014 (New Year's Day)
Mon. - January 20, 2014 (M.L. King Jr.'s Birthday)
Mon. - May 26, 2014 (Memorial Day)
Fri. - July 4, 2014 (Independence Day)
Mon. - September 1, 2014 (Labor Day)
Thurs. - Fri. - November 27 - 28, 2014 (Thanksgiving)
Wed. - Fri. - December 24 - 26, 2014 (Christmas)

2015 Holiday Closings

Thurs. Jan. 1, 2015 (New Year's Day)

Other Closings

None at this time.

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